In this case, you will receive an email indicating that you have respected the deposit offered by the Company. The deposit covers all your obligations that you must fulfill according to the contract you have signed. You may be wondering what this concept is, why they overwhelm you and how its collection is justified, because all this will be known below. The habit of reading is not very popular in Mexico, and less so when it comes to cumbersome service contracts such as mobile telephony; This may be why many consumers are not aware of the annual costs borne by virtually all operators, such as payment guarantees or bonds. Deposits in postpaid plans, i.e. those in which the user has contracted his service through a rental plan, are a mechanism that mobile phone companies use to protect themselves in case the customer does not comply with the established obligations. This is a relationship that the company has entered into with Fianzas Guardiana Inbursa S.A., which is part of the Inbursa Group and has been approved by the National Insurance and Surety Commission. The annual premium accumulates at the end of its validity or at the end of the contractual relationship. Once caused, there will be no refund of the premium paid; Thus, at the end of the contractual relationship, the deposit is cancelled after settlement of outstanding debts for the services. It is clear that the request for payment guarantees is legal; However, it is not justifiable not to repay the amount provided by the subscriber if he terminates his relationship with the company without leaving debts or unpaid payments. The complaints on Twitter had one constant: collecting bonds without giving the reason or enforcing an annual insurance policy for the eventual failure of a monthly payment.

Users such as @Bernardonava11 commented, “This is where I order Telcel. They charge you annual insurance of I don`t know if you have a plan”; The user asks ihrerseits@JaquezClaudia “And what does Telcel say about charging an annual deposit, even if the equipment was purchased in cash.” If you enter into a tariff plan and sign a contract for the provision of services with telcel, an annual telcel deposit is required, which ensures that you comply with the terms of payment for the services provided by the company, then you can choose: check the model of deposit that you need to ask the guarantee institution. In the case of Telcel, the annual deposit is defined as the payment guarantee that the User grants to the Company in order to be able to use the services in the postpaid area, as this covers debts incurred in case of late payment of more than two billing cycles. Since the deposit is of the global type, when signing the telephone service contract, the commissioning and payment of it are accepted. Unless the customer mentions that he will make his own deposit, in which case he can process it. In accordance with the provisions of Telcel`s service contract, when concluding a tariff plan in any modality: open, mixed / controlled, CPP or MPP consumption, subject to or without mandatory duration, the granting of a deposit is required as a guarantee of the fulfilment of the payment obligations for the contracted services. In this sense, you can choose between: Telefónica, for its part, also requires its customers to pay a deposit as a guarantee of payment for each connection contracted for the performance of obligations arising from the contract for mobile services in postpaid mode, such as fees related to fees for the use of the mobile service, its own ancillary services or third parties, monthly fees for Movistar equipment and / or corresponding penalties, among others. If you default on the plan, Telcel will demand payment of the deposit to Inbursa, so the debt usually ends up in Inbursa`s hands, and if you wish to cancel this debt, you will need to contact Grupo Financiero Inbursa, as this will affect your credit history. In case of debit, it is proposed to contact Telcel at first and Inbursa in a second time. No other financial or surety institution can intervene in this matter, although you can turn to other authorities such as PROFECO or CONDUCEF.

In this case, the deposit you rent must meet the specified requirements and be renewed every 12 months within 30 days prior to the expiration of the validity of the applicable deposit. In the event that the deposit is not updated within the specified time, you will be automatically attached to the deposit offered by Telcel and will have to cover the amount of the annual reward. If you are logged into the deposit offered by Telcel, it will automatically renew every 12 months until you specify a new policy. The alternative for the Telcel annual deposit can be requested on our Quotator page. We search for the best options for you in different gluing machines for free.