If you have any questions about individual pension plans, please contact the Member Helpline: If you are a financial advisor and would like to contact our sales support team, please call 0345 070 8684 or email fundsales@lgim.co.uk. If you have been introduced to us by another company (for example, a bank, insurer, mortgage company, your employer or their financial advisor), we may share your information with them so that they: The best way to contact us at the moment is to send retirement@landg.com your request by email. For pension products, we may retain your personal information indefinitely on the basis of the legitimate interest requirement to respond to your future requests, those of your family or financial advisor, and our regulators. When we talk about personal information, we mean information about a person who can identify them, such as name, address, email address, phone number, and financial details. These may include customers (including prospects), their designated representatives (e.g. agents), employees, shareholders, business contacts, and suppliers. Any reference to “information” or “data” in this Policy is a reference to personal data about a living individual. Contact information for life insurance claims for you or a lawyer acting on behalf of your client, as well as contact information that your clients may use. If you would like to contact us by email about a product other than retirement, please visit our main customer page so that we can process your request properly. We can usually solve most problems immediately. If it takes longer, we will contact you to let you know who will take care of it and what the next steps are. Get help registering or logging into our online services. Please note that we cannot provide agency numbers.

Personal data collected from you will be shared with fraud prevention authorities in order to prevent fraud and money laundering and to verify your identity. If fraud is detected, you may be denied certain services, finances or employment. For more information about how your information is used by us and these fraud prevention agencies, as well as your data protection rights, please visit legalandgeneral.com/cifas You can reach our telephone team by text transfer at the following address: If you want us to call you about our mortgages for later in life. Please enter your full name and phone number. You may also provide your email address if you wish to opt out of receiving emails about our products and services. Details of how we process your data can be found in our Privacy Policy. For general inquiries, to update your ISA bank details or to change your online address securely. Legal and general contact space for guaranteed income, immediate annuity and mortgages later. Use the following information to file a complaint about general legal and financial advice. A complaint to Legal & General Financial Advice could include: if you are not satisfied with the advice you have received, the conduct and customer service of the advisor or call handler, or if you have a complaint about our policies.

*Calls to this number do not exceed your fixed or mobile carrier`s domestic rate and are included in any free minutes package or included discount program you may have with your carrier. Call charges vary by phone provider. This number may not be available outside the UK. Corporate clients can trade with Calastone & EMX and send trades and requests to inst.deal@landg.com where they are executed. Please note that general inquiries may take some time as we prioritize trade and settlement. Legal & General and other organizations may access and use information recorded by fraud prevention agencies in other countries. Please contact our Group Financial Crime Department if you would like to receive relevant information about fraud prevention agencies: our protection teams of consultants are available if you need to ask us questions about a product, service, application or technical issue. If you are an employer, you can access all the information on our general employers page.

To discuss your options for freeing up equity in your home or taking out a retirement interest-only mortgage, call us Monday to Sunday from 8.30am to 8pm on 0808 163 7522. We can record and monitor calls.