Free 30-minute compliance and anti-money laundering advice. We do not provide legal advice. You agree to defend, indemnify and hold harmless the WhatsApp Parties from and against any and all liabilities, damages, losses and expenses of any kind (including reasonable attorneys` fees and costs) arising out of or in any way related to: (a) your access to or use of our Services, including information provided in connection with them; (b) your breach or alleged breach of our Terms; or (c) misrepresentation by you. You will cooperate in the defense or settlement of any claim to the fullest extent required by us. To the extent that you are established in the European Union and as part of our obligations under the Platform Regulation, we will notify you 30 days in advance (unless a legal or regulatory obligation requires us to terminate the Services within a shorter period of time, or if you have repeatedly breached your obligations under these Terms) and the corresponding reasons for termination (unless: We are prevented by law from giving reasons or if you repeatedly violate these terms and conditions). The Company may businesscomplaints@support.whatsapp.com contact WhatsApp through our complaints system to clarify the reasons for our termination or suspension of your account. If we are able to resolve the issue in your favor, resulting in the reactivation of your account, we will return our Commercial Services to you within a reasonable period of time. We may modify, suspend or terminate the Company`s access to or use of our Business Services and these Business Terms at any time and for any reason permitted by applicable law, including if we determine, in our sole discretion, that the Company is violating these Business Terms, receiving excessive negative feedback or causing us damage, potential legal risks or risks. our users or others. The section headings in these Terms and Conditions are for convenience only and have no legal or contractual effect. Our terms and conditions are written in English (USA). Each translated version is provided for your convenience only. To the extent that a translated version of our Terms conflicts with the English version, the English version shall prevail.

Terms such as “including” are to be interpreted without limitation. Nothing in these Terms of Business prevents us from complying with the law. These Enterprise Terms do not create any agency, partnership or joint venture between Company and WhatsApp. Unless otherwise stated in the Data Transfer Addendum (where applicable in accordance with the Data Processing Terms), these Terms and Conditions do not grant any rights to third party beneficiaries. Our failure to enforce any of these Terms of Commerce shall not constitute a waiver. Unless otherwise stated in a mutually executed agreement between the Company and us, these Commercial Terms constitute the entire agreement between the Company and us with respect to our Business Services and supersede any prior written or oral agreements. Complaints. You may file a complaint with businesscomplaints@support.whatsapp.com regarding technical or technological issues, customer service issues, suspension and termination of your account or services, or an alleged violation by us of these Terms or EU Regulation 2019/1150 (the “Platform Rules”).

We will acknowledge receipt of all complaints and follow up with you to process your complaint within a reasonable time. We will provide you with the results of our complaint investigation if you have provided us with your valid email address. Acceptable Use. The Company will not violate (and will not assist others in) any applicable laws, contracts, intellectual property rights or other rights of third parties, and the Company is solely responsible for its conduct when using our Commercial Services.