The main pieces of legislation have been Law 4 of 2013 on the Protection of Personal Data (POPIA) aimed at ensuring the will to comply with the eight conditions for the lawful processing of personal data. The focus was on a group-wide POPIA e-learning course. Management has met compliance requirements under COVID-19 regulations and instructions for essential service providers under the Electronic Communications and Business Act (25 of 2002) and the Disaster Management Act 57 of 2002. Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act No. 25 of 2002) – www.acts.co.za/ – and the requirements for a valid electronic invoice issued from time to time by the South African Revenue Authority, Telkom is not required by law to encrypt content or communications to and from users, or to provide digital authentication to users. pages on Telkom`s website. You can correct your personal data we hold by sending an email toPOPI@telkom.co.za Telkom has reviewed annual plans to mature the strategic priorities of the second line of defence to keep pace with ever-changing and growing realities. The Strategic Plan (fiscal years 2022 to 2025) is a strategic document that is monitored and reviewed annually to ensure that the second line of defence matures and that ERM management at Telkom meets all external and internal process requirements. Telkom ensures that it is aligned and within Telkom`s business plan process to ensure that efforts are prioritized. Telkom ERM`s strategic intent is reviewed annually to ensure that it is in line with Telkom`s strategic objectives. Despite the challenges it faced with the proposed spectrum auction, ICASA finally issued a Request for Bids (ITA) on 10 December 2021 regarding the licensing process for IMT spectrum. In January 2022, Telkom again filed a lawsuit against ICASA to stop this trial, which was filed in two parts. Party A had asked the Court to stay the ITA as a matter of urgency, while the Court deliberated on Part B of its application, which focuses on the merits of Telkom`s arguments against ITA.

Fortunately, the ATI was better received by the majority of telecom operators who supported the conclusion of the auction and the introduction of the much-needed spectrum. As a result, Telkom`s action was opposed by MTN and Vodacom, as well as the Minister, who submitted court documents to stop Telkom`s request to halt the auction process, fearing that Telkom`s legal challenge would ultimately delay the auction. Users who commit any of the offences listed in ยงยง 85 to 88 of the ECT Act – www.acts.co.za/ – are liable, regardless of criminal prosecution, for all liabilities, losses, destruction or damages incurred and/or incurred by Telkom and its partners/affiliates as a result of or in connection with such illegal acts. Telecoms operators have been waiting for more than 17 years for the telecommunications regulator, the Independent Communications Authority of South Africa (ICASA), to issue the spectrum licences needed to reduce data costs for South Africans and increase network capacity to meet growing demand for data. As fate would have it, licensing for international mobile spectrum (IMT) (also known as high-demand spectrum) in South Africa has faced various legal hurdles over the years, delaying the introduction of 5G and the expansion of 4G capacity. As a result, unlike its African counterparts, South Africa has been one of the few countries not allocating 4G/LTE spectrum on the continent and has delayed the rollout of 5G networks. The delay has forced local telecom operators to improvise on existing spectrum, with many resorting to spectrum sharing, redevelopment and aggregation of operators. The legal basis for the implementation of corporate social responsibility activities is defined in Government Decree (“PP”) No. 47/2012 on the Social and Environmental Liability of Limited Liability Companies, which constitutes implementing provisions of Article 74 of Law No 40/2007 on Limited Liability Companies. Compliance with laws and regulations that apply to Telkom`s operations is crucial, as non-compliance can have serious consequences.

An extensive compliance directive and compliance framework govern the Group`s dedicated compliance function. These documents form the basis of the Employee Regulatory and Legal Compliance Engagement Program, in which employees commit to meeting the stated compliance requirements, with the Statement of Commitment renewed annually. In February 2021, the Constitutional Court declared parts of the FADN unconstitutional because they did not provide adequate safeguards to protect the right to privacy, which is based on the right of access to justice, freedom of expression and media, and legal privilege. However, the Court stayed its annulment for three years in order to give Parliament sufficient time to continue its investigations and develop appropriate remedies. Storage: We must ensure that your personal data is accurate and kept in a secure environment for a period not exceeding that necessary for the purposes for which we process your personal data. We generally retain personal data collected through the Website in accordance with the time limits set out in the laws applicable to the personal data provided to us. However, in some cases, we may need to retain personal information longer (for example, if we need to do so in accordance with legal, regulatory, tax or accounting requirements, or if we handle future complaints, legal challenges or disputes). The frequency auction was originally scheduled for March 31, 2021. However, shortly after ICASA announced the spectrum auction, a legal impasse arose in which Telkom, MTN and Etv challenged ICASA with respect to various aspects of the auction process. Payment card industry data security standard compliance requirements remain on the radar, especially during the COVID-19 pandemic, when a sudden and dramatic increase in online activity was almost immediately accompanied by a sharp increase in cybercrime, fraud and cyberattacks.

ICASA`s efforts in the recently concluded auction for IMT spectrum in the 700 MHz, 800 MHz, 2 300 MHz, 2 600 MHz and 3 500 MHz frequency bands required for broadband and 5G have been not without legal challenges it has already faced in its attempt to auction high-demand spectrum. Telkom has managed the immediate consequences of COVID-19 and has taken various measures to slow the contagion throughout the group. The pandemic has given Telkom the opportunity to optimally test its business continuity plans and responses. The following measures and actions have been implemented: Telkom operates in a rapidly changing market and technological environment.